Services offered


AUDIO TRANSCRIPTIONS:  Standby can transcribe all sizes of audio tapes – mini, micro and standard – as well as digital files, and will competently process any content from medical matters to technological reports. Work can be returned to you in hard copy format, on disc and/or via e-mail.

CVs (or RÉSUMÉS):  Standby can assist in producing a professional CV that will stand out from the rest. We offer a confidential advisory service to help make the most of your skills and experience, and can provide a wide range of high quality paper for that finished look. Your details can be retained on disc for any future amendments.

DATA INPUTTING: To release your busy staff from this time-consuming job, Standby can provide a quotation for accurately and efficiently inputting your data. We can build databases in Microsoft Excel or Access, and produce manuals, catalogues or price lists in Word or Publisher.

DOCUMENT FINISHING: We stock a broad choice of coloured paper and cardboard covers for our comb binding facility. Documents up to 200 pages thick can be bound while you wait. We can also offer a stitched binding service for dissertations. Should you require a document to be made water-proof or grease-proof, we can recommend our laminating service available in all sizes up to A3.
FAX BUREAU: We can send and receive faxes of any length while you wait, nationally and around the world. This can be on a one-off or ad hoc basis, or can form part of our on-going Virtual Office service.
PAYROLL SERVICES: Standby will take the worry out of PAYE and NI for the small business owner – our experienced clerks are fully conversant with manual and computerised bookkeeping systems.  All we need from you is a set of weekly or monthly time sheets and a list of pay rates, and we’ll do the rest.

PHOTOCOPYING: Using state-of-the-art technology we offer top quality mono and full colour copying, with enlargement and reduction up to size A0. We stock a variety of papers and card in many weights and colours, as well as acetates for OHP presentations. Our service caters for requests from a single copy to large bulk orders, and we can collate, staple, fold, cut and bind if required, as well as filling envelopes for mail-outs.

PRINTING: Standby can assist with the production of headed paper, invoices, compliment slips, statements, marketing material and business cards. We can also prepare invitations, flyers and posters, programmes, tickets and order of service cards.

PROOF READING: It often takes an independent observer to pick up mistakes and we are here to cast an expert eye over important documents, checking on your behalf for errors, inaccuracies and discrepancies. We can also offer a checking service to ascertain if your web site content concurs with the information in your catalogue or stock list, to ensure customer confidence.

RECRUITMENT: Standby can place all grades of clerical, administrative and secretarial staff in temporary or permanent positions within companies in and around the town. Where temporary staff are provided, all aspects of Income Tax, National Insurance and Holiday Pay are dealt with by Standby under the Working Times Regulations 1998, releasing your wages department from the extra work.

TELEPHONE ANSWERING: The mobile phone is an essential tool, but it can be an unwelcome intrusion in meetings and while travelling or on holiday. To retain the personal touch in your professional life, instead of having callers referred to an anonymous answer machine, Standby can take your phone calls while you are unavailable and with over twenty telephone lines in our system, your callers will never find your number engaged. We can forward messages to you by email, fax, text message, in note form or by telephone. We can also man a call centre or information phone line on a short- or long-term basis.

TRANSLATIONS: Standby can assist with translation of documents into and out of most major languages. Completed documents can be returned on disc, in hard copy format and/or by e-mail. Fast turn round times and accuracy are assured.

TYPING TESTS: We are happy to arrange and supervise typing tests for large organisations who are recruiting in our area. This can include shorthand, audio transcription, copy word processing and spreadsheet data input, as well as telephone answering and general office skills.

VIRTUAL OFFICE SERVICES: Outsourcing is now accepted as the most efficient way to limit your business overheads.  For those entrepreneurs and small businesses that prefer not to retain secretarial and administrative staff, we can provide full virtual office back-up, including diary management, PA service, website updating, call answering, telephone dictation and word processing, receiving and forwarding of post, emails and faxes, invoicing and bulk mailings. We can create a totally individual package to suit your needs.  See the Virtual Office page for more details.

WORD PROCESSING: Using the latest software, Standby produces letters, invoices, statements, large consultancy reports and confidential human resource documents for many organisations. These arrive in various formats ranging from hand-written pages to audio-tapes (see AUDIO), and can be returned in hard copy or disc format via courier, fax, post or e-mail. We are also able to produce complete books and dissertations from draft, edited and formatted to the requirements of Universities and publishers.